Frequently Asked Questions

©2025 GovPay.lk

GovPay is a public digital payment platform designed to facilitate seamless digital transactions for citizens and businesses making payments for services provided by government organizations, including those without their own dedicated payment systems.
Currently, payments are processed as bank-to-bank transfers. Additional payment options will be introduced in the future to enhance convenience for users. The objective is to provide citizens with multiple payment methods to ensure accessibility and ease of use As part of Sri Lanka’s digital transformation, GovPay enhances e-governance by making financial transactions with government institutions faster and more efficient. Powered by LankaPay, the nation’s trusted payment network under the Central Bank of Sri Lanka (CBSL), GovPay is paving the way for a smarter, cashless future.

As of March 03, 2025, the following government institutions offer services through GovPay:

  • Balangoda Urban Council
  • Department of Ayurveda
  • Department of Technical Education and Training (DTET)
  • Divisional Secretariat, Bandaragama
  • Divisional Secretariat, Diulapitiya
  • Divisional Secretariat, Jaffna
  • Divisional Secretariat, Kegalle
  • Divisional Secretariat, Mahara
  • Divisional Secretariat, Ratmalana
  • Divisional Secretariat, Thimbirigasyaya
  • Excise Department of Sri Lanka
  • Horana Pradeshiya Sabha
  • Institute of Biochemistry Molecular Biology and Biotechnology (IBMBB)
  • Kotalawala Defence University
  • Municipal Council, Gampaha
  • National Cancer Institute Apeksha Development Committee
  • Pradeshiya Sabha, Kolonna
  • Pradeshiya Sabha, Rambukkana
  • Sri Lanka Atomic Energy Board
  • Sri Lanka Police
  • Sri Lanka Port Authority (SLPA)
  • State Timber Corporation
  • Survey Department
  • Telecommunications Regulatory Commission (TRCSL)
  • University of Colombo
  • University of Colombo School of Computing (UCSC)
  • University of Moratuwa
  • Vocational Training Authority (VTA)

A nominal convenience fee of Rs. 15.00 is applicable for bank-to-bank transfers. This fee has been reduced from the previous charge of Rs. 50.00 to make transactions more affordable.

Payments are processed in real time, ensuring immediate transaction completion.

Upon successful payment, you will receive an SMS confirmation from your Bank.

Yes, the respective government organization will also send you a confirmation via SMS (with GovPay short code) and email.

Following Banks and FinTech Apps support GovPay transactions, as of February 7, 2025:

  • Banks:
  • Bank of Ceylon
  • Cargills Bank
  • Commercial Bank
  • DFCC Bank (DFCC)
  • Hatton National Bank (HNB)
  • NDB Bank (NDB)
  • National Savings Bank (NSB)
  • Nations Trust Bank (NTB)
  • Pan Asia Bank (PABC)
  • People's Bank
  • Sampath Bank
  • Seylan Bank
  • Fintech Apps:
  • Helakuru (via HelaPay)
  • iPay

Step 1 – Log into your internet banking/ mobile banking portal, mobile payment app or FinTech app integrated with GovPay.
Step 2 – Navigate to the ‘Government Payments’ menu or ‘Payments’/ ’Bill Payments’ section, then select ‘GovPay’.
Step 3 – Choose the relevant Organization, select the Service type, enter the amount payable and Reference number, and proceed with the payment.
Step 4 – Upon successful completion, you will be able to download an e-receipt. The respective government organization will then verify the transaction and send a confirmation via SMS with GovPay short code and email.

For further assistance, please contact your respective Bank/ FinTech App or the relevant government organization providing the services through GovPay.

To connect with GovPay and offer its services to public, a government organization must complete and submit the Registration Form, providing detailed information about the organization, its services, and other required particulars. Additionally, the organization is required to enter into a formal Agreement with LankaPay. Please contact us for more details.

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